North Star Supportby Northstar AI Consulting See a demo

Massachusetts · Private AI for small businesses

An AI front desk that answers your customers day and night.

Your AI front desk answers questions from your own policies, opens requests for your team to approve, sends emergencies to your phone, and tells people plainly that it’s an AI. It runs on a private server we operate, not a public AI service, and your data stays separate.

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See it in action

Property management

Rent, repairs, rentals and owner questions. Turns repair requests into work orders and sends emergencies to your 24/7 line.

Try the property demo

CPA & tax firms

Deadlines, document checklists, the client portal and where’s-my-refund, without giving tax advice.

Try the CPA demo

Another kind of business? Ask the assistant what it would do for you.

How it works

1

A 15-minute call

2

We build it from your website and policies

3

You review every answer before launch

4

One line on your website, live in about a week

What it does

  • Answers from your own documents, with sources
  • Says “I’m not sure” instead of guessing
  • Opens requests for your team to approve
  • Sends emergencies to your phone line first
  • Masks card and Social Security numbers if typed
  • Shows you every conversation and how many it solved

Privacy

Your customers’ questions go to our private server, not to ChatGPT or any public AI, and are never used to train a model. Each business’s documents and conversations are kept in a separate database. Need it on your own hardware? We can do that too.

Founding partners

We’re setting up an AI front desk free for 60 days with a small number of Massachusetts businesses. You get the setup and support at no cost. In return we measure the results together and, if it works for you, write it up as a case study.

The assistant on this page is an AI. It never gives legal, tax or financial advice.